Your team owns the build.
Start with AI workflow training and the Factory Line source package. Workshop support is available when you need feedback.
Explore the $2,500 package ↗Enterprise commerce
Adobe Commerce / Magento
Adobe Commerce / Magento
Managed AI Workflows.
Prepare reviewed commerce operations briefs across order, catalog and support processes with explicit store and channel context.
THE OPPORTUNITYStart where the work
Start where the work
gets held up.
Complex storefronts can have different catalogs, policies and fulfillment rules. A generic AI answer can confuse stores or make commitments based on the wrong context.
Help operators resolve a defined commerce task using the right store, product and order evidence.
A WORKFLOW WORTH EXPLORING
Catalog inquiry-to-service briefing
A support team receives a product or availability question for a specific storefront.
Draft an answer and list any discrepancies between the customer-facing description and the available operational evidence.
WHERE JUDGMENT BELONGS
Make the review point explicit.
A commerce specialist validates product claims and availability language. Merchandising changes and delivery promises require their established approvals.
Work within the real constraints.
Confirm the product edition, extensions, store hierarchy and inventory ownership. Availability must be sourced from the agreed system at the relevant time.
Success needs
a useful measure.
Measure wrong-store context, unsupported claims, repeated product questions and time spent gathering the evidence.
Before expanding the workflow, compare the result with the current process. Include review effort and exceptions in that comparison so the improvement reflects the team's actual experience.
Read the implementation guide ↗CHOOSE THE RIGHT SUPPORTBuild it. Build with us.
Build it. Build with us.
Or have us manage it.
The workflow stays centered on your business. The engagement determines who learns, implements and operates it.
Work through it together.
Get everything in DIY, three months of workshops, weekly team sessions and direct implementation coaching.
Explore guided implementation ↗We manage the foundation.
Include all the learning and guidance, with ownership of agreed operations and major implementation decisions.
Explore managed delivery ↗START WITH YOUR WORKWhere is your team
Where is your team
doing too much by hand?
Bring a process, a bottleneck, or an idea. We'll help you decide what to automate, what to keep under human review, and where to begin.