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Professional-services operations

Law Firm Operations:
the workflow in practice.

Matter intake completeness review

FROM INPUT TO HANDOFF

A clear job
for every step.

This is a proposed workflow pattern. We confirm data access, permissions, integration options and review ownership with your team before implementation.

Confirm confidentiality, retention and approved tool use before processing matter information. Keep legal advice and acceptance decisions outside automated authority.

Explore the architecture behind the pattern ↗
01

Start with a defined trigger

An authorized intake team receives a prospective matter submission.

02

Assemble the right context

Collect the submitted facts, the firm's intake checklist and permitted administrative reference information.

03

Perform the bounded task

Prepare a structured intake summary and identify missing parties, dates or documents without offering legal conclusions.

04

Review before taking action

Authorized staff verify the facts and attorneys handle conflict, engagement and substantive legal decisions.

05

Deliver and record the result

Route the approved packet through the firm's existing intake process with access restricted to the appropriate team.

Build an improvement loop
around real work.

Measure factual errors, missing intake items, review effort and improper disclosure risks identified during evaluation.

Keep the input, relevant context, review decision and final result connected. When a reviewer corrects something, use that evidence to improve the instructions or integration, then validate the change against representative cases.

CHOOSE THE RIGHT SUPPORT

Build it. Build with us.
Or have us manage it.

The workflow stays centered on your business. The engagement determines who learns, implements and operates it.

DIY

Your team owns the build.

Start with AI workflow training and the Factory Line source package. Workshop support is available when you need feedback.

Explore the $2,500 package ↗
DFY

We manage the foundation.

Include all the learning and guidance, with ownership of agreed operations and major implementation decisions.

Explore managed delivery ↗
START WITH YOUR WORK

Where is your team
doing too much by hand?

Bring a process, a bottleneck, or an idea. We'll help you decide what to automate, what to keep under human review, and where to begin.