Start with a defined trigger
A finance owner selects an unapplied payment for investigation.
Unmatched payment investigation
This is a proposed workflow pattern. We confirm data access, permissions, integration options and review ownership with your team before implementation.
Protect bank information and keep entity and currency boundaries explicit. Never infer a match from amount alone.
A finance owner selects an unapplied payment for investigation.
Collect permitted bank-reference details, remittance documents, open invoices and documented matching rules.
Suggest candidate allocations with supporting references and explicitly identify amount, currency or identity differences.
An accountant verifies the match and authorizes allocation. Ambiguous payments remain unresolved until evidence is sufficient.
Record the approved allocation through the accounting process and retain the investigation evidence.
Measure false matches, useful candidate ranking, investigation time and requests for missing remittance information.
Keep the input, relevant context, review decision and final result connected. When a reviewer corrects something, use that evidence to improve the instructions or integration, then validate the change against representative cases.
The workflow stays centered on your business. The engagement determines who learns, implements and operates it.
Start with AI workflow training and the Factory Line source package. Workshop support is available when you need feedback.
Explore the $2,500 package ↗Get everything in DIY, three months of workshops, weekly team sessions and direct implementation coaching.
Explore guided implementation ↗Include all the learning and guidance, with ownership of agreed operations and major implementation decisions.
Explore managed delivery ↗Prepare customer-specific payment follow-ups using verified balances, dispute history and account-owner review.
Explore this solution ↗Organize receipts and policy references into a reviewable expense packet while keeping reimbursement decisions with approvers.
Explore this solution ↗Prepare supplier invoices for review with source-linked extraction, duplicate checks and a clear accounting approval boundary.
Explore this solution ↗Bring a process, a bottleneck, or an idea. We'll help you decide what to automate, what to keep under human review, and where to begin.